Shipping

Every order ships within 24-48h, with tracking, always.

Delivery takes 5 to 7 business days, wherever you are.

Customs and duties may apply, check your local rules to avoid surprises.

Returns

No change of mind policy - read before you buy, babe

We’re a new, independent brand, and every drop is made with intention. As a small business, we can’t accept change-of-mind returns just yet (sorry, no “oops, I changed my mind”).

Before you check out, double-check your size, your vibe and your cart, to avoid any incorrect purchases.

Of course, if your order arrives damaged or there’s an issue on our end, email hey@houseofretrograde.com within 7 days and we’ll make it right. But if you just had a change of heart? Sorry, babe, commitment looks good on you.

EU & UK customers: you have a 14-day right to cancel, see our refund policy. This doesn't affect your rights under the Australian Consumer Law.